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SC911 Report Center
Shelby County Emergency Communications District
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and the
Shelby County, TN PSAP
you are associated with.
SC911 Report Center
PSAP statistics from metrics.shelbycounty911.org
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Layout
One row per PSAP (with subtotals & grand total)
PSAPs × months
PSAPs × years
By month (selected PSAPs combined)
By year (selected PSAPs combined)
By day (selected PSAPs combined)
PSAPs × days
Single combined total
By hour of day — 9-1-1 calls (hourly data)
PSAPs for chosen hours — 9-1-1 calls (hourly data)
Each day for chosen hours — 9-1-1 calls (hourly data)
Busiest hour at each PSAP — 9-1-1 calls (hourly data)
Busiest day at each PSAP (first figure ticked)
Busiest week (Sun–Sat) at each PSAP (first figure ticked)
Busiest month at each PSAP (first figure ticked)
Busiest year at each PSAP (first figure ticked)
Period
Calendar year
Fiscal year (Jul 1 – Jun 30)
Range of calendar years
Custom date range
Last full calendar year (rolls forward)
This year to date (rolls forward)
Last full fiscal year (rolls forward)
Yesterday (rolls forward)
Last full week, Sun–Sat (rolls forward)
Last N days (rolls forward)
From hour
Through hour
Hourly reports count 9-1-1 calls (answered + abandoned) from the PSAP Performance Dashboard's hourly data, which begins May 1, 2025.
Figures to show
PSAPs
(none ticked = all)
Group Primary / Secondary with subtotals
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